Frequently asked questions

What is the double lace thing?

Every pair ships with two sets of laces: the original set on the shoe, plus a spare HKS set in the box. Change them and the shoe reads completely differently. It costs you nothing extra.

How fast will my order arrive?

Spain and Portugal: 2–3 working days, free. Rest of Europe: 3–5 days. United States: 10–15 days standard, or 3–5 with DHL Express. Full detail on the shipping page.

What size should I take?

Most of our models run true to size. The Air Max 95 is the exception — take one size up. The size guide has a centimetre table and model-by-model notes.

Can I return it if it doesn't fit?

Yes. 14 days, unworn, in its box. Message us and we'll send instructions. If we have your size, we swap it; if not, we refund you.

Why are your prices lower than the brands' own stores?

We buy small quantities of specific colourways rather than full seasonal ranges, we don't run physical shops, and we don't spend on advertising the way a big retailer does. That's the whole difference. What we don't do is inflate a "before" price so the current one looks like a bargain — our prices are the same all year.

Do you restock sold-out sizes?

Rarely. We buy in small runs, so when a size goes it usually goes for good. If there's a size you're waiting on, message us and we'll tell you honestly whether it's coming back.