Terms of service

GENERAL INFORMATION
Welcome to hks.sneakers! The terms “we”, “us”, and “our” refer to hks.sneakers. hks.sneakers operates this store and website, including all information, content, features, tools, products, and services related to it in order to provide you, the customer, with a curated shopping experience (the “Services”). hks.sneakers is powered by Shopify technology, which enables us to offer you the Services.

The following terms and conditions, along with any policies referenced herein (these “Terms of Service” or “Terms”), describe your rights and responsibilities when using the Services.

Please read these Terms of Service carefully, as they include important legal information and cover areas such as warranty, disclaimers, and limitation of liability.

By visiting, interacting with, or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy [LINK]. If you do not agree with these Terms of Service or Privacy Policy, you should not use or access our Services.

SECTION 1 - ACCESS AND ACCOUNT

By accepting these Terms of Service, you confirm that you are at least the age of majority in your state or province of residence and that you have given consent for any of your minor dependents to use the Services on devices you own, purchase, or manage.

To use the Services, including browsing our online store or purchasing products or services, you may be required to provide certain information such as your email address, billing, payment, and shipping information. You represent and warrant that all information provided is accurate, up to date, and complete, and that you have all necessary rights to provide it.

You are solely responsible for maintaining the security of your account credentials and all activity under your account. You may not transfer, sell, assign, or license your account to any other person.

SECTION 2 - OUR PRODUCTS

We make every effort to display our products and services accurately in our online store. However, please note that colors or appearance may differ depending on your device and its settings.

We do not guarantee that the appearance or quality of any product or service will meet your expectations or match exactly what is shown online.

All product descriptions may be changed at any time without notice at our sole discretion. We reserve the right to discontinue any product at any time and may limit quantities available per person, region, or jurisdiction.

SECTION 3 - ORDERS

When you place an order, you are making an offer to purchase. hks.sneakers reserves the right to accept or reject any order at its sole discretion. Your order is not accepted until confirmed by hks.sneakers. Payment must be received and processed before acceptance.

You should review your order carefully before purchasing, as cancellation may not be possible after acceptance. If we do not accept, change, or cancel your order, we will attempt to notify you via email, billing address, or phone number provided at checkout.

Returns or exchanges are only available in accordance with our Refund Policy [LINK].

You confirm that purchases are for personal or household use only and not for resale or commercial export.

SECTION 4 - PRICING AND BILLING

Prices, discounts, and promotions are subject to change without notice. The price charged will be the one in effect at the time of order and shown in your order confirmation email. Unless otherwise stated, prices do not include taxes, shipping, handling, customs, or import fees.

Prices may differ from those in physical stores or third-party platforms. Promotions may affect pricing and be governed by separate terms. In case of conflict, promotion terms prevail.

You agree to provide accurate and up-to-date billing and account information and to promptly update it as needed.

You represent and warrant that:
(i) your payment information is correct and complete,
(ii) you are authorized to use the payment method,
(iii) charges will be accepted by your card issuer, and
(iv) you will pay all applicable charges, including shipping and taxes.

SECTION 5 - SHIPPING AND DELIVERY

We are not responsible for shipping or delivery delays. All delivery times are estimates only and not guaranteed. We are not liable for delays caused by carriers, customs processes, or events beyond our control. Risk of loss transfers to you once products are handed to the carrier.

SECTION 6 - INTELLECTUAL PROPERTY

Our Services, including trademarks, texts, images, graphics, videos, audio, and design, are owned by hks.sneakers, its affiliates, or licensors and are protected by intellectual property laws.

You may use the Services for personal, non-commercial use only. You may not reproduce, distribute, modify, or publicly use any content without prior written consent.

Unauthorized use may violate intellectual property laws. All rights not expressly granted are reserved.

SECTION 7 - OPTIONAL TOOLS

We may provide access to third-party tools without monitoring or control. These are provided “as is” and “as available” without warranties. Use is at your own risk.

SECTION 8 - THIRD-PARTY LINKS

Our Services may include links to third-party websites. We are not responsible for their content, accuracy, or practices. Accessing third-party sites is at your own risk.

SECTION 9 - RELATIONSHIP WITH SHOPIFY

hks.sneakers is powered by Shopify technology. However, all purchases are made directly with hks.sneakers. Shopify is not responsible for transactions between you and hks.sneakers.

SECTION 10 - PRIVACY POLICY

Your personal information is governed by our Privacy Policy [LINK]. Shopify may also process data to provide and improve services.

SECTION 11 - FEEDBACK

Any feedback you submit may be used by us for any purpose without obligation to compensate or respond. You grant us a worldwide, perpetual license to use such content.

SECTION 12 - ERRORS

We reserve the right to correct errors or inaccuracies and cancel orders if necessary.

SECTION 13 - PROHIBITED USES

You agree not to use the Services for illegal, abusive, fraudulent, or harmful activities, including unauthorized access, spam, malware, scraping, or interference with the platform.

We may suspend or terminate accounts for violations.

SECTION 14 - AGENTS

If automated systems (“agents”) are used, they must comply with identification and security rules.

SECTION 15 - TERMINATION

We may terminate access at any time. Certain sections of these Terms will survive termination.

SECTION 16 - DISCLAIMER OF WARRANTIES

Services are provided “as is” and “as available” without warranties of any kind.

SECTION 17 - LIMITATION OF LIABILITY

We are not liable for indirect, incidental, or consequential damages arising from use of the Services or products.

SECTION 18 - INDEMNIFICATION

You agree to indemnify and hold harmless hks.sneakers, Shopify, and affiliates against claims arising from your use of the Services or violation of these Terms.